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- Customer: "Well, I just want to know if I load this disk into my
computer, won't other people be able to get into my computer
and access everything I have in there?"
- Tech Support: "No, that's not possible."
- Customer: "You see it on the TV all the time."
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- Me: "DSL is a lot faster. It--"
- Friend's Father: "Yeah, but if you have DSL, there are a
lot of threats."
- Me: "Yes, that's true to a degree, but there are firewalls
that--"
- Friend's Father: "No, but they can hack into your computer even
when it's off and steal your electricity."
- Me: "Umm...I'm pretty sure that won't happen."
- Friend's Father: "It's all over the news. You mean to tell me
they're wrong?"
- Me: "...I guess so."
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TV channel 11 in Atlanta has just advised us to turn off "and unplug" our
home computers to keep them from being vandalized by web site hackers. This is the same station that told us our cars weren't going to start on the
morning of January 1, 2000, because of the Y2K problem. I've just written to them to try to clue them in that most web sites aren't
hosted on home computers. But the "and unplug" was the amusing part. (Me: I've got $10 that says Channel 11 is on the Global Warming bandwagon.)
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A customer called saying he was getting an error in Windows 95. He told me
what the error was, and I recognized this as a typical error that occurs after
installing MS Office 97.
- Tech Support: "Sir, did you just install Office 97?"
- Customer: "YOU'RE IN MY COMPUTER, AREN'T YOU?????"
(click)
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More COMPUTER PARANOIA
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