Saturday, August 02, 2008

Sitemeter FUBAR

UPDATE - It Appears sitemeter fixed their prollem
Are any IE 7 users able to see this now?

UPDATE#2
Dear Rodger,

We apologize for the problem this has caused on your website. We became aware of a compatibility issue with our SiteMeter tracking code and IE 7 (possibly IE 6) browsers that started last night.

The problem was related to some work we were doing on the backend system for our upcoming website launch.

We’ve identified and resolved two separate but related issues -

1 - IE Users viewing pages - There was a problem with users who placed their SiteMeter tracking code outside of their HTML Body Tag. Because of the changes we made this created a failure for visitors viewing sites using Internet Explorer 7.

2 - Accessing SiteMeter and Stats - Individuals trying to access or view their SiteMeter stats by clicking on their SiteMeter logo/icons were unable to gain access. This again appears to have affected only individuals using IE7.

At this time both problems have been fixed and our services are fully operational.

If you have any additional questions please let me know.

Sincerely,
Andy
SiteMeter Support

15 comments:

Timbeaux said...

See what? Does that answer your question?

Anonymous said...

I see I see

Anonymous said...

I had trouble but googled it and solved it with a Java update.
Tim

Rodger the Real King of France said...

Here's a quick fix - thanks to Jack B. In IE ..
1. Open menu item: Tools...Options
2. Click "Security" tab
3. Select "Restricted Sites"
4. Click "Sites" button
5. Under "Add this website to this zone", enter "*.sitemeter.com" without the quotes
6. Click "Add" button
7. Close windows using "Close" or "OK", not "Cancel".

Anonymous said...

Great to be able to read.
Now that I pissed the bride off because I went in and just started deleating and reconfiguring.
danged sitemeter!!
Chuck from Tacoma

Anonymous said...

Us Firefox 3 users wonder why there are any IE-7 users left.

Anonymous said...

Gadfly: Some of us have careers that don't give us a choice but to use IE7, at least sometimes.

Besides, while Firefox is a superior browser is most aspects, there are a few websites it doesn't work right with that IE does.

Using multiple browsers is probably the way to go, but sometimes (if the computer isn't one you own, for example, but rather a company computer) you just don't have a choice.

Javert said...

Linux anyone?

Anonymous said...

I'm running IE 6 and couldn't connect here and a lot of other blogs last night. Now it all works fine again. It's PFM.

Boneshaker

Anonymous said...

If it worked with every browser except IE7 then why is it Sitemeter's problem?

Firefox User

Anonymous said...

FIREFOX USERS....See comments beneath "1000 WORDS" below......

Anonymous said...

ROGER! I thought I asked you NOT to publish my photo here?
RAK

Anonymous said...

Never saw that picture of Saddam before. Looking like that, no wonder he hid in a hole.
Lt. Col. Gen. Tailgunner dick

Anonymous said...

For those who are limited to the IE browser at work get a 2GB or larger USB jump drive and put a portable Firefox 3 browser on it.

http://portableapps.com/

I have mine set up with my personal bookmarks, my favorite theme, and all the addons I use on my main computer. You can also set up Thunderbird for your email. When you browse or receive email, everything stays in folders on the jump drive and nothing remains on the company computer. Unplug it and it leaves no trails.

rw4site

Anonymous said...

Add truecrypt to that thumbdrive.

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